In an effort to ensure our agents are available to meet any support needs you may have, and to further prove our commitment to providing excellent and immediate support, we are now offering 24/7 live chat support. Like any organization, we understand the frustration of ticket wait-times and the sheer amount of effort that goes into ticket correspondence; including providing the wealth of relevant information that may be necessary to resolve an issue. If you share this sentiment, please feel free to reach out to one of our agents via the "Chat Now" bubble in the bottom right-hand corner of your screen and an agent will be with you to assist as soon as they
Thanks so much for your continued support as we work to ensure that your support experience is exceeds industry standards and that your issues, both technical and billing related, are addressed as quickly as possible.
You can read more about our move to 24/7 live chat and what are wonderful users mean to us, in our announcement, here.