Knowledgebase / Frequently Asked Questions

Private Internet Access is the leading VPN Service provider specializing in secure, encrypted VPN tunnels which create several layers of privacy and security providing you safety on the internet. Our service is backed by multiple gateways worldwide with access in 30+ countries, 50+ regions.

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Can I send a message to you with PGP?

BGP, RPKI and Private Internet Access

Does your VPN work anywhere in the world?

Do you log the traffic of your users?

Is Private Internet Access Located In A Fourteen Eyes Country?

Where Are You Located?

Why Do I Need A VPN?

Do you Log?

How do I join the Desktop/ Mobile beta program?

Why Is Metadata Logging Bad?

Where Can I Use The PIA Service?

How will the General Data Protection Regulation (GDPR) affect Private Internet Access?

What operating systems are supported?

How many devices can I use simultaneously while connected to the VPN service?

How does the VPN work?

Can I use PIA on Windows Vista or XP?

How does CISA affect PIA?

Does Private Internet Access Comply With HIPAA?

Does Private Internet Access Donate To The EFF?

How can we help?