Below are the steps to find your payment processor specific ID for each different payment method:
Amazon Transaction ID
- Log into your Amazon account at https://payments.amazon.com/
- Go to your payment history, and locate the payment to our company; it will be listed as "London Trust Media, Inc."
- Click the "Details link"
- Note the Transaction ID listed on this page. It should start with "P01-...."
Bitpay Invoice URL
This is the page you would of been directed to after entering in your email address. It will look similar to this:
https://bitpay.com/invoice?id=MTAzjFaPKDGhsUM1UFXtWr
This can be found either in your browser history, or in the confirmation email after the purchase was made.
Note: if no longer have this URL in your browser history, or didn't receive this after purchase, please contact [email protected] directly and they'll be able to provide this information to you.
Gift Card
For a Private Internet Access Gift card account purchase, please provide the 16 digit License ID. It would look similar to "1234-5678-9012-3456"
For a Paygarden Gift card (these gift cards would be any Macy's, Walmart, etc) account purchase, please provide the Confirmation Code for the payment. It should contain 9 letters/numbers and look similar to "ABC-1DE-F2G"
Google Order Number
- Log into your Google Payments account at https://payments.google.com/payments/home
- Go to your payment history, and locate the payment to our company; it will be listed as "London Trust Media, Inc."
- Go into the details of the payment
- Note the Google Order Number listed on this page. It will be in a similar format to one of these:
12999763169054705758.################ GPA.####-####-####-#####
Paypal Transaction ID
- Log into your PayPal account
- Select the Activity
- Search for London Trust Media, Inc or Private Internet Access
- Click on the payment and the Transaction ID will be located to the right side of the page
Alternatively, you should have also received a receipt that contains the Transaction ID from Paypal via the email address on your Paypal account